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Benchmark

When AI helps someone choose, who gets recommended?

Explore which companies AI understands and recommends when buyers ask for help choosing.

Select a dot to inspect a company.

Benchmark scatter plot of Understood and Recommended indices for Marketing agencies companies with valid results.

Each dot is one valid company result. Horizontal position is Understood, vertical position is Recommended, both on a fixed 0–100 scale. Equal dot sizes; no combined score.

Marketing agencies · 27 valid results · Illustrative dataset · 24–29 Aug 2026

Why this matters

More and more people ask AI where to buy.

It often starts with a simple question.

“I need payroll software for 80 people. We already use Exact. What should I look at?”

A few seconds later, AI gives a few options.

The buyer may never have searched for those companies. May never have visited their websites. May not even have known they existed.

Most companies are still optimising for being found. AI changes the question: when an AI system helps someone choose, which companies does it understand well enough to recommend?

Rough Diamonds makes that measurable.

What Rough Diamonds shows

AI first needs to understand what a company does.

Before AI can recommend a company, it needs to understand what that company offers. The better AI understands it, the better it can recommend that company to someone looking for what it offers.

Rough Diamonds therefore measures two things: AI Understanding and AI Recommendation.

This shows what a company can improve to be recommended more often than a competitor.

The measurement model

One prompt gives you an answer. Rough Diamonds gives you a measurement.

Rough Diamonds uses a purpose-built measurement model to test AI Understanding and AI Recommendation systematically.

See how the measurement works

  1. One measurement, multiple signals

    Multiple signals, one measurement.

  2. Semantic profile testing

    Identity, offer and audience.

  3. Buyer-situation testing

    Recommendation in real buying situations.

  4. Stability check

    The same picture across multiple answers.

  5. Fact consistency

    Important facts remain consistent.

  6. Pattern, not one answer

    Pattern over one isolated response.

Rough Diamonds Report

What about my company?

A Rough Diamonds Report shows how AI understands your company, when it recommends you, and where the picture can be clearer.

Any company. Any market. Any language.